Jeremey DuVall’s Newsletter

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Two types of retention plus one strategy and four examples in the real world.
Jeremey DuVall

October 2022

Funnels are "icky." Here's why and how to use customer journeys to solve for the same business needs.
Jeremey DuVall
Some tactics for correlating support work with specific results for the bottom line of the business.
Jeremey DuVall

August 2022

Tactics for translating numbers so you can build your case. Also, "a billion" is bigger than you think.
Jeremey DuVall

June 2022

Everyone's talking but no one hears the same thing.
Jeremey DuVall
Juicy problems lure us into problem solving. But, what if the right move is to do...nothing?
Jeremey DuVall

May 2022

Ideas around giving away your job, scaling yourself, and investing in the success of those around you.
Jeremey DuVall
Placing strategy bets and building confidence that you're heading in the right direction
Jeremey DuVall
The fundamental cycle that keeps every business unit running
Jeremey DuVall

April 2022

Some of what I've learned from the books I've read thus far this year
Jeremey DuVall
Because they deserve someone on their side advocating and sponsoring them along the way
Jeremey DuVall
Slapping a definition on the term and applying it to a real-life situation of modeling Support volume.
Jeremey DuVall
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